Photo approvals
Photos uploaded for ID cards, the parent portal, and your public webpage go through a moderation queue first. This keeps blurry or inappropriate photos off official documents.
Two separate queues
- Students → Photo Approvals — student photos uploaded during admission.
- Staff → Photo Approvals — staff photos uploaded during onboarding.
They work the same way but use separate permissions, so academic staff can review student photos without seeing staff records.
What to check
- Face is clearly visible — passport-style, looking at the camera.
- Background is neutral — no clutter, no other people.
- Reasonable lighting — not too dark, no harsh shadows.
- Recent — student photos from the last 6 months, staff within the year.
- Appropriate dress — uniform if applicable.
Approving or rejecting
- Approve — the photo becomes the avatar on their record, ID card, and parent portal.
- Reject — pick a reason. The uploader gets an email to re-upload. The previous photo (or a default placeholder) stays in use.
Bulk reject
If a whole class submitted photos that don't meet uniform requirements, select all → reject with a common reason. One email goes out per rejected photo.
Photo history
Old approved photos aren't deleted — they're archived against the record. The Photo History tab on the detail page lets you roll back to a previous photo if needed.