Report: Defaulters
Reports → Finance → Defaulters (also reachable from Finance → Income → Defaulters).
Every student with at least one unpaid invoice past its due date.
Bucketing
Outstandings are grouped by age:
- 0–30 days overdue — polite reminder territory.
- 31–60 days — second reminder + phone call.
- 61–90 days — formal letter; consider blocking some services.
- 90+ days — escalation; consider blocking exam admission per your policy.
Columns per row
- Student + class.
- Total outstanding amount.
- Oldest invoice age (days).
- Parent contact — one-click call / email.
- Quick Collect Payment button.
Sending reminders
For each defaulter, you can manually trigger a reminder email today. Bulk SMS reminders to all defaulters (selecting many rows and one-click sending) is on our roadmap.